Transform your Google reviews into actionable guidance.
A review problem is a revenue problem
Higher ratings equals higher revenue
Harvard Business School research found a one-star rating increase was associated with 5-9% higher revenue. The risk cuts both ways: when ratings slide, demand can slide with them.
Michael Luca, HBS77% of customers read reviews
Consumer research found 77% of people regularly consider reviews when choosing a business. Your Google profile is often the first sales page they see.
BrightLocal via TimeFix repeat issues while there's still time
Slow service, missed calls, rude handoffs, confusing pickup, and quality inconsistency become public patterns. ReviewAssistant flags repeat issues while they are still fixable.
Daily monitoringTurn reviews into action
Continuous review monitoring
Track recurring praise, complaints, and rating drivers across every active business location.
Live dashboard
Open one dashboard per location with customer appreciation, complaints, trends, and journey insights.
AI recommendations
See fix-first priorities, owner actions, and evidence quotes tied back to the reviews customers wrote.
Competitor benchmarking
Compare your customer language against a competitor so strengths, gaps, and risks are easier to act on.
Review response drafts
Draft thoughtful replies for recent reviews using the context already captured in the dashboard.
Start with insights. Scale with value.
Get actionable insights for one location or unlock the full platform and save more as you add locations.
Choose annual billing and get two months on us.
Basic
For one location that wants actionable insights.
- Results dashboardOverall rating, trends, and performance
- AI insights & Fix FirstTop issues to fix and recommended actions
- Customer themesSee what customers love and what frustrates them
- Customer journey heatmapUnderstand the full customer experience
- Marketing opportunitiesIdeas to attract more customers
Perfect for single-location businesses.
Pro
Everything in Basic, plus deeper competitive insight, faster review replies, richer data exploration, and multi-location tools when you need them.
1-5 business locations
Business locations 1-5 are $49/month each.
6-10 business locations
Only business locations 6-10 are $42/month each.
11+ business locations
Only business location 11 and beyond is $35/month each.